May 29

Building a Kentico E-Commerce Chat Bot - Part 4

This is part 4 of my blog post series, Building a Kentico E-commerce Chat Bot. Today we will review the Language Understanding Intelligent Service (LUIS) aspect of the solution. During the review we will see how to create and train our bot to communicate with humans in a smart way.

Read more »

Mar 12

Building a Kentico E-Commerce Chat Bot - Part 3

This is the third part of my blog post series on Building a Kentico E-Commerce Chat Bot. Make sure that you have read the part 1 and part 2 of the series before continuing. The goal of this post is to get down and dirty on the Azure side of the solution. We will walk through what it takes to get started with your very own Azure Bot Service, Bot Builder Framework account, and LUIS account.

Read more »

Mar 04

Building a Kentico E-Commerce Chat Bot - Part 2

This is second part of my blog post series on Building a Kentico E-Commerce Chat Bot. Make sure that you have read the part 1 of the series before continuing. The goal of this post is to review and setup of the Kentico e-commerce side of the solution.

 

Read more »

Feb 28

Building a Kentico E-Commerce Chat Bot

Chatbots or Bots for short, seem to have been all the rage since about early 2016 according to many technology publications. Apparently these bots will take over the world someday if you really believe the hype. As a big fan of automation, I have been keeping my eye on the tech as it has matured. But recently I finally had a chance to dive into it, and see how easy or how hard it is to create a bot.

Now there are many ways to build a bot, you can do it in just about any technology stack. However, being that I am an ASP.NET developer, I chose to use the Microsoft stack for my scenario.  Not surprisingly I also chose a scenario that can be easily accomplished using the power Kentico e-commerce solution as well.

Keep reading to see how I used the Microsoft Bot Framework, Language Understanding Intelligent Service (LUIS), and Kentico to create an automated chatbot that allows you to check your recent order history, order status, and order tracking number in any Kentico e-commerce site. Oh and did I mention that some of the solution might even be using .Net Core

Read more »